售后服务

摘要：<p style="mso-line-height-alt: 11.25pt"><font face="宋体"><font size="3"><strong><span lang="EN-US" style="font-family: ˎ̥; mso-bidi-font-family: 宋体">1.</span></strong><strong><span style="font-family: 宋体; mso-bidi-font-family: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">免费的技术咨询服务</span></strong></font></font><span lang="EN-US" style="color: #333333; font-family: ˎ̥"><br /> <font face="宋体" size="3">-----</font></span><font size="3"><font face="宋体"><span style="mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">本公司设有专门的技术服务中心，</span>为用户免费举办技术培训讲座、<span style="mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">负责对用户进行免费的售前方案确定、设备选型</span>、安装场所勘测、<span style="mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">动力电源容量确定、</span>输出配电<span style="mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">、安装调试、运行、现场培训、等</span><span lang="EN-US" style="font-family: ˎ̥">UPS</span><span style="mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">相关的技术咨询服务。</span><strong><span lang="EN-US" style="font-family: ˎ̥; mso-bidi-font-family: 宋体"><o:p></o:p></span></strong></font></font></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt; line-height: 23pt; mso-line-height-rule: exactly"><strong><span lang="EN-US" style="font-size: 12pt; font-family: ˎ̥"><font face="Times New Roman">2.</font></span></strong><strong><span style="font-size: 12pt; font-family: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">免费的现场安装及调试服务</span></strong><strong><span lang="EN-US" style="font-size: 12pt; font-family: ˎ̥"><o:p></o:p></span></strong></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt; line-height: 23pt; mso-line-height-rule: exactly"><span lang="EN-US" style="font-size: 12pt; font-family: ˎ̥"><br /> <font face="Times New Roman">-----</font></span><span style="font-size: 12pt; font-family: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">凡在本公司购买</span><span lang="EN-US" style="font-size: 12pt; font-family: ˎ̥"><font face="Times New Roman">UPS</font></span><span style="font-size: 12pt; font-family: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">电源设备的用户，本公司均备有用户档案，设备到达用户现场后，根据双方所协商的安装时间，公司将派专</span><span style="font-size: 12pt; font-family: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">业培训的技术人员</span><span style="font-size: 12pt; font-family: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">到达现场对</span><span lang="EN-US" style="font-size: 12pt; font-family: ˎ̥"><font face="Times New Roman">UPS</font></span><span style="font-size: 12pt; font-family: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">电源设备进行免费的安装调试工作，</span><span style="font-size: 12pt; font-family: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">直至设备正常运行。</span><span style="font-size: 12pt; font-family: 宋体">具体<span style="color: black">如下：</span></span><b><span lang="EN-US" style="font-size: 12pt; font-family: ˎ̥"><o:p></o:p></span></b></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt 42pt; text-indent: -21pt; line-height: 23pt; mso-line-height-rule: exactly; mso-list: l0 level2 lfo1; tab-stops: list 42.0pt"><span lang="EN-US" style="font-size: 12pt; color: black; font-family: 宋体; mso-bidi-font-family: 宋体; mso-hansi-font-family: 'Times New Roman'"><span style="mso-list: Ignore">a)<span style="font: 7pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size: 12pt; color: black; font-family: 宋体; mso-hansi-font-family: 'Times New Roman'">布置方案设计：据用户的要求，绘出安装布置设计图。<span lang="EN-US"><o:p></o:p></span></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt 42pt; text-indent: -21pt; line-height: 23pt; mso-line-height-rule: exactly; mso-list: l0 level2 lfo1; tab-stops: list 42.0pt"><span lang="EN-US" style="font-size: 12pt; color: black; font-family: 宋体; mso-bidi-font-family: 宋体; mso-hansi-font-family: 'Times New Roman'"><span style="mso-list: Ignore">b)<span style="font: 7pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size: 12pt; color: black; font-family: 宋体; mso-hansi-font-family: 'Times New Roman'">清理现场：现场环境干净、整洁，市电到位。<span lang="EN-US"><o:p></o:p></span></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt 42pt; text-indent: -21pt; line-height: 23pt; mso-line-height-rule: exactly; mso-list: l0 level2 lfo1; tab-stops: list 42.0pt"><span lang="EN-US" style="font-size: 12pt; color: black; font-family: 宋体; mso-bidi-font-family: 宋体; mso-hansi-font-family: 'Times New Roman'"><span style="mso-list: Ignore">c)<span style="font: 7pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size: 12pt; color: black; font-family: 宋体; mso-hansi-font-family: 'Times New Roman'">接线安装、调试：有用户参与的调试工作。<span lang="EN-US"><o:p></o:p></span></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt 42pt; text-indent: -21pt; line-height: 23pt; mso-line-height-rule: exactly; mso-list: l0 level2 lfo1; tab-stops: list 42.0pt"><span lang="EN-US" style="font-size: 12pt; color: black; font-family: 宋体; mso-bidi-font-family: 宋体"><span style="mso-list: Ignore">d)<span style="font: 7pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size: 12pt; color: black; font-family: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">验收：调试合格方可验收交给用户使用。</span><span lang="EN-US" style="font-size: 12pt; color: black; font-family: 宋体"><o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0cm 0cm 0pt 21pt; line-height: 23pt; mso-line-height-rule: exactly"><span lang="EN-US" style="font-size: 12pt; color: black; font-family: 宋体"><o:p>&nbsp;</o:p></span></p> <p style="mso-line-height-alt: 11.25pt"><font size="3"><font face="宋体"><strong><span lang="EN-US" style="font-family: ˎ̥; mso-bidi-font-family: 宋体">3.</span></strong><strong><span style="font-family: 宋体; mso-bidi-font-family: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">保修期内的免费维修服务</span></strong></font><strong><span lang="EN-US" style="font-family: ˎ̥; mso-bidi-font-family: 宋体"><o:p></o:p></span></strong></font></p> <p style="mso-line-height-alt: 11.25pt"><font size="3"><font face="宋体"><span lang="EN-US" style="color: black; font-family: ˎ̥">----</span><span style="color: black">凡用户在本公司购买的<span lang="EN-US">UPS</span>电源设备，主机均享相应的免费保修服务，在保修期内，在满足使用环境和使用条件及按规范操作的情况下，对<span lang="EN-US">UPS</span>发生故障和器件损坏等意外情况时，对损坏的器件和故障进行免费的更换和检修维护。电池保用叁年，三年内出现质量问题免费更换。<span lang="EN-US"><o:p></o:p></span></span></font></font></p> <p style="mso-line-height-alt: 11.25pt"><font size="3"><font face="宋体"><strong><span lang="EN-US" style="font-family: ˎ̥; mso-bidi-font-family: 宋体">4.</span></strong><strong><span style="font-family: 宋体; mso-bidi-font-family: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">保修期后的维修服务</span></strong></font><span lang="EN-US" style="font-family: ˎ̥"><o:p></o:p></span></font></p> <p><font size="3"><font face="宋体"><span lang="EN-US" style="color: black; font-family: ˎ̥">-----</span><span style="color: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">在</span><span lang="EN-US" style="color: black; font-family: ˎ̥">UPS</span><span style="color: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">电源设备运行时间超过保修期后，本公司仍承担</span><span lang="EN-US" style="color: black; font-family: ˎ̥">UPS</span><span style="color: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥">的终身维修服务。</span><span style="color: black">当<span lang="EN-US">UPS</span>设备出现故障时，本公司将派专业人员进行维修工作。维修时只收损坏元器件的更换费用，免收服务费。电池运行时间超过保修期后，本公司将根据其具体使用情况向用户提出合理建议；如需更换，本公司将以成本价提供给用户。不以产品停产为由拒绝提供保修服务或收取额外费用。保修期后本公司依然承担技术支持与咨询服务。<span lang="EN-US"><o:p></o:p></span></span></font></font></p>